No individual special prices. No hidden costs. Same prices for all customers.
| arian Protect | arian CloudProtect | arian Complete | arian Complete+ | |
|---|---|---|---|---|
| Preis pro Monat | 19,90 €/Gerät | 24,90 €/User | 59,90 €/User | 99,90 €/User |
| Endpoint Security | – | ✓ 2 Geräte / User | ✓ 2 Geräte / User | |
| Cloud Backup & Archivierung | – | |||
| GoBD-Compliance | – | |||
| Dark Web Monitoring | – | |||
| M365-Monitoring | – | – | ||
| Remote-Support Flatrate | – | – | – | ✓ Fair Use |
| M365-Lizenzen | – | – | – | – |
| Onboarding-Kosten | 49,90 €/Gerät | 690 € (bis 10 User)+49 € je weiterer | 990 € (bis 10 User)+79 € je weiterer | 1.490 € (bis 10 User)+99 € je weiterer |
| Support-Kosten | 120 €/Stunde | 120 €/Stunde | 120 €/Stunde | Inklusive |
| Support-Takt | 15 Minuten | 15 Minuten | 15 Minuten | Inklusive |
| Zielgruppe | Unternehmen mit eigenem IT-Team | Alle M365-User | 1–100 MA, IT sauber aufstellen | Ab 5 MA, IT komplett abgeben |
| Mindest-User | 1 Gerät | 1 User | 1 User | 5 User |
All prices net plus VAT. Calculation based on arian Complete (€59.90/user/month).
3 employees, 3 laptops arian Complete: 3 × €59.90 = €179.70/month. Onboarding one-time: €990. Alternative: arian Protect only (device protection): 3 × €19.90 = €59.70/month.
5 employees, 8 devices arian Complete: 5 × €59.90 = €299.50/month. Onboarding one-time: €990. Incl. Endpoint Security for all devices + M365 backup for every user.
10 employees, 15 devices arian Complete: 10 × €59.90 = €599.00/month. Onboarding one-time: €990. Tip: From 5 users onwards, arian Complete+ with support flat rate is worthwhile.
20 employees, 28 devices arian Complete+: 20 × €99.90 = €1,998.00/month. Onboarding one-time: €1,490 + 10 × €99 = €2,480. Incl. remote support flat rate no hourly rate.
If support is not included in your package, the following prices apply.
€120 per hour (net). Billing in 15-minute intervals. Typical: Set up printer (€30), Outlook problem (€30-60), create new user (€60-120).
€120 per hour + €30 travel fee (Düsseldorf/Bonn). Billing in 15-minute intervals. Typical: Server diagnosis (€120-240), network setup (from €240).
One-time costs for setting up your IT infrastructure.
€49.90 per device (one-time). Includes: Inventory assessment, agent installation, monitoring configuration and 4 weeks of fine-tuning.
€690 (up to 10 users) + €49 per additional user. Includes: M365 analysis, backup setup, activate archiving and compliance check.
990 € (up to 10 users) + 79 € per additional user. Includes: Complete infrastructure analysis, endpoint + cloud backup setup, handover.
1,490 € (up to 10 users) + 99 € per additional user. Includes: Complete infrastructure analysis, endpoint + cloud backup setup, support infrastructure and team handover. From 5 employees onwards.
All products: monthly, 14 days notice period. No annual contracts required. Annual contracts possible with approx. 5-10% discount (upon request).
Add users: immediately, next billing. Remove users: 14 days advance notice. Switch products (e.g. from Protect to Complete): possible monthly. No penalty fee for switching.
Prices may change annually (with 3 months advance notice). No surprise pricing. Existing customers receive grandfathering clause: old prices remain for at least 12 months.
Monthly billing in advance on the 1st of each month. Support is billed monthly or per ticket. With arian Complete everything is on one invoice.
Device protection only → arian Protect. M365 backup only → arian CloudProtect. Both in one package → arian Complete. Both plus support flat rate → arian Complete+.
Yes. Upgrade anytime from Protect to Complete, or from Complete to Complete+. The change takes effect with the next billing period.
No. All products are monthly cancellable with 14 days notice.
No. Microsoft 365 licenses are billed separately for all products. We manage the licenses for you - you pay the Microsoft list price without markup.
120 €/hour in 15-minute increments. Only with arian Complete+ is remote support included (fair use). For all other products, support is charged based on effort.
No. Complete+ applies to all employees, bookable from 5 users onwards. No mixing with Complete possible.
With arian Complete and Complete+, 2 devices per user are included. Additional devices can be booked separately via arian Protect (19.90 €/device).
After the free initial consultation, onboarding takes 1-4 weeks depending on the product. You are typically fully protected within 2 weeks.