What if you never had to worry about IT problems again?

arian Complete+ is for teams that want to focus on their business, not on IT problems. Endpoint protection, cloud backup and remote support flat rate in one package.

Six components in one package

Everything that arian Complete offers plus remote support flat rate for your team.

Endpoint Security (arian Protect)

Endpoint Detection & Response, patch management and 24/7 monitoring according to IT baseline protection standards for up to 2 devices per user.

Cloud Backup (arian CloudProtect)

Microsoft 365 backup every 2 hours Exchange, OneDrive, SharePoint and Teams. Recovery in minutes.

Compliance & Archiving

GoBD and GDPR compliant email archiving, Dark Web Monitoring and compliance dashboard for your audit review.

Remote Support Flat Rate

You call, a technician answers. No hour counter, no additional billing. Fair use normal IT operations are covered.

2 devices per user included

Laptop and desktop PC? Two devices per employee are included in the package without additional cost or individual contract.

Everything from one source

One contract, one invoice, one contact person. No juggling between different IT service providers.

Vertrauen von Unternehmen aus der Region

hülsta — Kunde von arian IT Service TelePizza — Kunde von arian IT Service Unintech — Kunde von arian IT Service XK Aesthetics Dr. Kolussis — Kunde von arian IT Service STP Parts — Kunde von arian IT Service ESGE Edelstahl und Service — Kunde von arian IT Service Lavifolie — Kunde von arian IT Service Mongo's Restaurant — Kunde von arian IT Service

When Complete+ pays off

Example: 10 users as soon as your team regularly needs support, Complete+ saves real money.

arian Complete + support on demand

Each additional hour costs €120 extra.

arian Complete+

From the 4th support hour you save without limit.

What the flat rate includes and what it doesn't

Complete+ applies to all employees no mixing with Complete possible. Bookable from 5 employees.

Included (Fair Use)

  • Remote-Hilfe bei Software-Problemen
  • Drucker, Outlook, E-Mail einrichten
  • Benutzer anlegen, Passwörter, Rechte
  • M365, Teams, OneDrive Konfiguration
  • Telefonische IT-Beratung

Bookable separately

  • Vor-Ort-Einsätze 120 €/h + 30 €
  • Projekte (Server-Migration, Netzwerk-Umbau)
  • Hardware-Beschaffung und Installation

Sounds interesting? Let's talk.

Erstgespräch buchen →

How the upgrade to Complete+ works

Phase 1: Analysis & Planning

We examine your current IT situation devices, users, M365 environment, existing contracts. This creates a clear setup plan.

Phase 2: Setup & Migration

Setup of Endpoint Security, cloud backup and support access. Migration of existing data and configurations. Your team receives the support number.

Phase 3: Go-Live & Support Start

All systems are running, your team has the support number, initial backups are verified. From now on, we take care of it you work.

How many employees does your team have?

€99.90 per user per month everything included. Bookable from 5 employees. All prices net plus VAT.

All prices net plus VAT.

Is arian Complete+ right for you?

Complete+ fits when:

Your team regularly has IT questions and you don't want to deal with hourly billing. Ideal for companies with 5+ employees without their own IT department who want to completely outsource IT.

Complete is sufficient when:

Your team rarely needs support and you prefer to pay based on effort. arian Complete offers the same protection (Endpoint + Cloud-Backup + 2 devices/user) just without support flat rate. Or if you only need individual components: arian Protect or arian CloudProtect.

arian Complete →

Frequently asked questions about arian Complete+

From how many users is Complete+ bookable?

From 5 employees. For smaller teams we recommend arian Complete with support based on effort.

What does Fair Use mean for the support flat rate?

Fair Use means: normal IT support in daily operations is included. No artificial limits, no hour counting. Excluded are projects (server migration, network restructuring) and on-site deployments.

Can I book Complete+ for individual employees only?

No. Complete+ applies to all employees no mixing with Complete possible. This is fair for both sides: your team gets uniform support, we can plan reliably.

Are Microsoft 365 licenses included?

No. Microsoft 365 licenses are billed separately. We can manage the licenses for you you pay the Microsoft list price without markup.

Is there a minimum contract term?

No. Monthly cancellation with 14 days notice.

Can I switch from Complete to Complete+?

Yes. You can upgrade at any time - the switch takes effect at the next billing period.

What does the setup cost?

Up to 10 users: one-time fee of €1,490. Each additional user: €99. Example: 15 users = €1,490 + 5 × €99 = €1,985. This includes: analysis, setup of all systems, support infrastructure and team handover.

Ready for IT without headaches?

30-minute initial consultation - we'll show you what Complete+ would look like for your team. No obligation.

Book initial consultation →